- **Lavoda** provides remote programming of platform & phone configurations
- **Customer** is responsible for onsite turnup, testing & training

- **Lavoda** provides remote support for configuration changes & trouble/repair handling
- **Customer** is responsible for all equipment related changes & trouble/repair as well as equipment replacement

- **Lavoda** provides remote programming of platform & phone configurations
- **Lavoda** ships preprogrammed VoIP phones to Customer site for installation
- **Customer** is responsible for onsite turn up, testing & training

- **Lavoda** provides remote support for configuration changes & trouble/repair handling
- **Lavoda** is responsible for all equipment related changes & trouble/repair as well as equipment replacement at no cost to Customer

- **Lavoda** provides remote programming of platform & phone configurations
- **Lavoda** provides full onsite programming, installation, testing & training

- **Lavoda** provides remote and full onsite support for configuration changes & trouble/repair handling
- **Lavoda** is responsible for all equipment related changes & trouble/repair as well as equipment replacement at no cost to Customer

# Business VoIP PBX Services

### Designed to deliver a dynamic group of features that will increase the productivity of your staff

## We offer Business VoIP PBX services at one of three different service levels

You can choose the service level that best suits your business needs:

### Silver

##### VoIP PBX Platform & Hardware

##### Full Featured VoIP User

##### VoIP Phones/ ATA Adapters

##### Initial Configuration & Set Up

##### Configuration Changes & Ongoing Support

### Gold

##### VoIP PBX Platform & Hardware

##### Full Featured VoIP User

##### VoIP Phones/ ATA Adapters

##### Initial Configuration & Set Up

##### Configuration Changes & Ongoing Support

### Platinum

##### VoIP PBX Platform & Hardware

##### Full Featured VoIP User

##### VoIP Phones/ ATA Adapters

##### Fully Managed Onsite Implementation & Hands On Support

##### Initial Configuration & Set Up

##### Configuration Changes & Ongoing Support

## Advanced features included with the system:

- Voicemail / Email integration
- Dynamic call routing with customizable call trees
- Disaster recovery failover
- Desktop / Cell phone integration
- Unlimited calling

### Choose the level of support that's right for you